Shipping Policy

Last updated: September 23, 2026

Thank you for shopping with us! We’re committed to processing and shipping your order as quickly as possible.

Order Processing & Shipping

All orders are processed and shipped within 10 business days after your order has been placed and payment has been successfully confirmed.

Please note that business days are Monday through Friday and do not include weekends or holidays.

Delivery Time

Orders are expected to arrive within 10 business days. Delivery times may vary depending on the shipping carrier, destination, holidays, weather, or other circumstances outside of our control.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Tracking

If tracking information is provided, you can use the tracking number included in your shipping confirmation email to follow your order.

Please allow up to 48 hours for tracking information to update after your order has shipped.

Delays

While we do our best to ensure your order arrives within the estimated timeframe, occasional carrier or unforeseen delays may occur. We appreciate your patience in these situations.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages

If your package is lost, damaged, or marked as delivered but you have not received it, please contact us at helpful2doggo@gmail.com so we can assist you.

Contact Us

If you have any questions about your order or shipping, please contact us at helpful2doggo@gmail.com

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